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AI Isn’t a Celebrity—It’s a Workforce Solution

  • Writer: Dee C. Marshall
    Dee C. Marshall
  • Sep 7
  • 3 min read

Updated: Sep 8


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The Bright & Shiny Problem 


In boardrooms and strategy sessions around the world, AI has become the headline act. Executives are investing heavily in platforms, tools, and technology with the same enthusiasm reserved for the latest global trend or celebrity influencer. 


And yet, despite the billions invested, there’s a striking problem: low adoption and low usage. 


According to McKinsey’s 2025 State of AI Report, 78% of companies report using AI in at least one business function—but most of those implementations remain at the pilot stage, without true impact. And a recent MIT analysis revealed that 95% of companies investing billions in AI have little to no measurable results. 


Just last month, I spoke with a global company that had invested millions into an AI platform. The technology was sound, but usage rates among employees were in the single digits. Why? Because the rollout focused on the tech, not the people who were supposed to use it. This is the reality behind the hype. 


The issue isn’t a lack of technology—it’s a lack of strategy. 


Missing the Point: AI Isn’t About Tech, It’s About People 


Here’s the disconnect: 

- Companies see AI as a software upgrade—like moving from version 2.0 to version 3.0. 

- But AI isn’t just another tool in the stack. AI is a workforce solution. 


When AI is viewed as a shiny object or a line item on the IT budget, the true opportunity is missed. The result? Massive investment, little integration, and employees who don’t see AI as a resource for their everyday work. 


The Real Value: Solving People Problems 


At AI Training Plus, we believe AI should be treated as a tool to solve workforce problems—the same problems that cost companies billions every year: 

- Retention: Employees leave when they’re overwhelmed, undervalued, or unsupported. 

- Engagement: Teams tune out when they don’t have the tools or clarity to succeed. 

- Productivity: Burnout and inefficiency drain resources faster than any software license. 

- Burnout: High performers exit when the workload outpaces the support. 


AI, when applied with a people-first strategy, directly addresses these challenges. It isn’t about replacing people. It’s about empowering people. 


Reframing AI for Business Leaders 


The companies that will win in this next era of work won’t be those that “adopt AI” for the sake of adoption. They’ll be the ones that reframe AI as a workforce solution. 


That means: 

- Number One: Embedding AI into leadership training so managers know how to leverage it to support their teams. 

- Number Two: Equipping employees with AI literacy so they can use it to do their jobs better, faster, and smarter. 

- Number Three: Viewing AI as change management—a culture shift, not just a tech rollout. 


When AI is seen through this lens, usage rises, adoption deepens, and ROI follows. 


The Bottom Line 


AI is not a celebrity trend to chase. It is a workforce solution that—when applied to people problems—unlocks retention, engagement, productivity, and profit. 


If your organization is investing in AI but not seeing the adoption or ROI you expected, the problem isn’t the technology—it’s the strategy. At AI Training Plus, we help leaders reframe AI as a people strategy, not just a tech deployment. Because when your workforce is equipped to use AI as a solution, adoption rises, performance improves, and ROI follows.


On the People Side of AI,


 
 
 
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